1. Introduction
This Privacy Policy describes how Creator74 (“we”, “us”, or “our”) collects, uses, stores, and shares your personal information when you use our services, including:
-
DXCoin token and wallet services
-
Live streaming platforms (gaming and video)
-
Software solutions, APIs, and cloud-based platforms
By using our services, you consent to the collection and use of information as described in this policy.
2. Information We Collect
a. Personal Information
We may collect personal data including:
-
Name
-
Email address
-
Phone number
-
Government-issued ID (for KYC)
-
Wallet address (for blockchain services)
b. Technical Information
Automatically collected data:
-
IP address
-
Browser type
-
Device info
-
Usage data (pages visited, time on platform)
c. Financial Data
When you use DXCoin or make payments, we may collect:
-
Wallet/public key information
-
Transaction hashes
-
Billing or invoicing details (for SaaS)
3. How We Use Your Information
We use your information to:
-
Verify identity (KYC/AML compliance)
-
Provide platform features and account access
-
Facilitate DXCoin transactions and token rewards
-
Manage subscriptions or service contracts
-
Improve user experience via analytics
-
Comply with legal obligations
4. Sharing of Data
We do not sell or rent your personal information.
We may share data only with:
-
Payment processors (fiat or crypto)
-
Cloud service providers under strict confidentiality
-
Legal or regulatory bodies when required
-
Partner companies helping us deliver services (bound by NDAs)
5. Cookies & Tracking
We use cookies and tracking tools for:
-
Session management
-
Performance analytics
-
Personalization of services
You can disable cookies in your browser, but some features may stop working.
6. Data Retention
-
KYC data is retained for at least 5 years as per compliance laws.
-
Non-sensitive usage data may be retained indefinitely for analytics.
-
Users may request deletion of their personal data by emailing us at privacy@creator74.com.
7. Security Measures
We use:
-
End-to-end encryption
-
Secure HTTPS protocol
-
Encrypted database storage
-
Role-based access controls
However, no system is 100% secure. You are responsible for keeping your passwords and wallet keys confidential.
8. Your Rights
Depending on your jurisdiction, you may:
-
Access, update, or delete your personal data
-
Object to data processing
-
Request data portability
-
Withdraw consent
To make a request, contact privacy@creator74.com.
9. Children’s Privacy
Our services are not intended for users under 18. We do not knowingly collect personal data from children.
10. Cross-Border Transfers
As a UAE-based company with international users, your data may be transferred and stored in jurisdictions outside your country. We ensure compliance with global data protection laws.
11. Policy Updates
We may update this Privacy Policy from time to time. You will be notified through our platform or email. Continued use of services implies acceptance of the updated policy.
12. Contact Us
For questions, concerns, or requests regarding your privacy, please contact us:
-
Email: privacy@creator74.com
-
WhatsApp: +971568379358
-
Website: https://creator74.com
-
Telegram: @Creator744